Turning customer data into increased sales and higher customer satisfaction using Artificial Intelligence technology

Boost your marketing performance with Artificial Intelligence


LumiNode’s proprietary artificial intelligence (AI) technology enables retailers to significantly increase their sales, retention and marketing spend efficiency. We have developed an intuitive, scalable and easy-to-use marketing automation tool powered by ground-breaking AI technology.

The AI learns from every customer interaction and develops a remarkable intuition for customer relationship management that is specific to your customer base, working proactively to make a direct impact on metrics key to your success.

 

INCREASE ROI FROM YOUR CAMPAIGNS BY

55%

REDUCE YOUR CHURN RATE BY

60%

INCREASE IN CUSTOMER LIFETIME VALUE BY

3x


Maximise your marketing spend return on investment (ROI) on an individual customer level

How much should you invest in a customer? Our AI lets you know the ROI of your marketing activities on an individual customer level before the action is implemented. Our solution will automatically let you set the optimal investment level for your customers to maximise the ROI on your marketing spend. Your marketing budget is no longer wasted on poor targeting and ineffective campaigns.

 
 
 

Effective customer acquisition strategies

How do you get new customers on board and make sure they stay with you? Our AI will tailor a personalised onboarding strategy that will maximise customer acquisition and keep your new customers returning over and over again.

 

Take action to proactively prevent churn

Our solution will provide you with concrete and actionable advice on how to retain customers at risk of churning. Implementing hyper-targeted interventions to save high-value customers can increase your profits by up to 95 per cent.

Churn prevention measures are implemented automatically at scale with our marketing automation tool.

 
 
 

Customer discovery

Discover currently unknown customers and make them actionable for hyper-targeted and personalised campaigns. Our technology enables retailers to reach 50 per cent more of their customer base with campaigns effective in changing customer behaviour.

 

Automation

The AI will learn from the rules and strategies you set when planning and executing your campaigns. It can then take over and automate according to your historic behaviour.

Our AI does not ask you to let go and blindly trust it. With our human-in-the-loop (HITL) approach, you are in the driver’s seat and set the parameters according to your business objectives and risk tolerance.